我們從您收到訂單之日起有30天的退貨政策。如果自您購買以來已經過去了 30 天，我們將無法提供退款或換貨。要獲得退貨資格，您的商品必須未使用且狀況與您收到商品時的狀況相同。它還必須在原包裝中。

To complete your return, we require proof of purchase and reason for return. Please email [email protected] for a return authorization form and provide order details such as order number, purchaser name, and/or email address. Once we receive your request, we will email you a return label. You may also choose to generate a label yourself as you are responsible for paying for your own shipping costs for returning your item if no error was made on our behalf. If you receive a refund, the cost of return shipping will be deducted from your refund if a label was provided for you.

There are certain situations where only partial or no refunds are granted.

任何非由於我們的錯誤原因而未處於原始狀態、損壞或零件丟失的物品。

不可退貨商品：禮品卡

要退回您的產品，您應該將產品郵寄到：

海綿有限責任公司

220 W.常春藤大道，套房B

英格爾伍德， CA 90302

如果您要運送價值超過 75 美元的包裹，請考慮使用可追蹤的運輸或購買運輸保險。我們不能保證我們會收到您退回的物品。

There is often some processing time before a refund is posted back to your account. Please allow 3-10 business days after we receive your package for your refund to be issued to your original method of payment. If you have not received your refund after 10 business days from receiving your package, please contact us at[email protected].

You have 10 days to exchange and item for equal or lesser priced product. To be eligible for an exchange, your item must be unused and in the same condition that you received it, meaning it must be in its original packaging. Send us an email at [email protected] and send your item to:

海綿有限責任公司

220 W.常春藤大道套房B。

英格爾伍德， CA 90302

Please note, you will be responsible for paying for your own shipping costs for exchanging your item if no error was made on our behalf. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on your location, time may vary for your exchanged product to reach you.

If you received a defective or damaged item, and need to exchange it for the same item, send us an email with proof of damages at [email protected] and send your item within 7 days to:

海綿有限責任公司

220 W.常春藤大道套房B。

英格爾伍德， CA 90302

您不負責損壞或丟失產品的運費。

如果您收到購買並直接運送給您的禮品，並且您想退貨，您將收到與退貨價值相稱的禮品積分。收到退回的物品后，將通過電子郵件向您發送電子禮品卡。如果商品在購買時未標記為禮物，或者送禮者運送給自己送給您，我們將向送禮人發送退款，他們會發現您的退貨。